Terms and Conditions

Terms and Conditions

Last updated: [22-05-2026]

1. Definitions

"Store," "we," or "Darak" refers to the online platform that displays and sells physical products to customers online..

"Customer" or "you" refers to any person browsing the site or making a purchase..

By using this site or completing a purchase order, you agree to be bound by these terms..

2. Eligibility for Use

·       You must be 18 years or older to complete a purchase..

·       You must enter correct and accurate data when creating an order..

·       The store has the right to refuse or cancel any order if incorrect information or illegal activity is suspected..

3. Product Nature

·       All products displayed are physical products..

·       Images are for illustrative purposes only..

·       Some minor details (packaging / slight color variation) may differ depending on manufacturing batches..

·       The store is not responsible for misuse or use contrary to product instructions..

4. Pricing and Payment

·       All displayed prices include or exclude taxes depending on the country..

·       Some countries may impose customs duties or import taxes, which are borne by the customer..

·       Payments are processed via:

o      Shopify

o      PayPal

⚠️ We do not store payment card data..

We reserve the right to cancel any order if:

·       The transaction was rejected by the payment provider.

·       Fraudulent activity is suspected.

·       A clear pricing error has been discovered.

5. Order Confirmation

·       After payment is completed, a confirmation message will be sent..

·       The store reserves the right to cancel the order before shipment if there are legitimate reasons..

·       The order is not considered final and binding until successful processing is confirmed..

6. Shipping and Delivery

·       Shipping is available to most countries worldwide..

·       Shipping times are estimated and not a final guarantee..

·       Delivery times may be affected by factors beyond our control, such as::

o      Customs procedures

o      Weather conditions

o      Logistical congestion

o      Holidays and peak seasons

The store is not responsible for delays caused by these circumstances.

The customer is responsible for providing a correct and complete address.
Any reshipment costs due to an incorrect address shall be borne by the customer.

7. Return and Exchange Policy

All returns are subject to the return and exchange policy published on the website.
The conditions and procedures specified therein must be adhered to.

The store reserves the right to refuse any return request that does not meet the conditions.

8. Order Cancellation

Cancellation can be requested within a limited period before shipment processing begins.
Once processing or shipping has begun, cancellation cannot be guaranteed.

9. Fraud Prevention and Abuse

To protect our business and customers, we reserve the right to::

·       Verify customer identity before shipping

·       Cancel suspicious orders

·       Suspend accounts when abuse of return policies is suspected

·       Maintain transaction records for banking disputes

The following may be used:

·       IP address

·       Device data

·       Order history

to verify transaction validity and reduce risks.

Any attempted fraud or unauthorized retrieval may be challenged through payment providers.

10. Limitation of Liability

To the maximum extent permitted by law:

·       The store is not liable for any indirect or consequential losses.

·       Our maximum liability shall not exceed the value of the paid product.

·       We are not responsible for misuse or unauthorized modification of the product.

11. Force Majeure

We shall not be liable for any delay or failure resulting from circumstances beyond our reasonable control, including:

·       Natural disasters

·       Wars

·       Epidemics

·       Government decisions

·       Supply chain disruptions

12. Intellectual Property

All content (images, text, design, logo) is owned by Darak store and may not be used without written permission.

13. Disputes and Jurisdiction

·       We try to resolve any dispute amicably first.

·       If a resolution is not reached, the dispute shall be subject to the laws applicable in the United Kingdom.

·       The customer agrees that jurisdiction shall be within the competent courts there.

14. Modifications

The store has the right to amend these terms at any time, and continued use constitutes acceptance of the updated version.

Customer Service 

Email: contact@darakneeds.com

WhatsApp: +447478066388